The HMA Marketing Platform

A Customizable Solution

Our hospitality marketing platform is a managed CRM that can be customized to suit your needs. We understand that one size does not fit all for hotel properties, resorts, conference centers, and hotel management companies. The HMA Marketing Platform is accessed through our cloud-based portal, eSuite, and our products function as modules within eSuite. We are here to help you select the best combination of products and services to magnify your marketing efforts.

Data Intelligence

Target the right customers at the right time

Email Marketing

Send emails that are as beautiful as they are effective

Guest Communications

Connect with your guests before, during and after their visit

Creative Services

Tell your story in unique and engaging ways

Customer Data Platform

  • Data hygiene, analysis and interpretation
  • Customer data platform with data appending
  • Repeat guest identification and verification
  • Global email and data compliance management
  • Cloud portal for data and email management

Email Marketing Engine

  • Email engine management
  • Blast deployment management
  • Automated email campaigns
  • Customizable email add ons

Guest Communications Solutions

  • Boomerang cart abandonment program
  • eConcierge outlet reservations tool
  • Valet VIP management platform
  • LEADGen group and meeting prospecting tool
Valet vip management platform dashboard

Creative Services

  • Brand and logo development
  • Sales and marketing collateral
  • Property collateral
  • Content strategy and development

Strategy and support
with a human touch

When you call HMA, you’re greeted by a person, not a machine. Our marketing team gets to know you and your property so they can offer support that’s customized for your needs and impactful to your bottom line.

Track budgets and timelines
with confidence

Focus on the best

Understand guest behavior
and trends

Personalize your message
for impact

You’re in control

Whether you need the full HMA Marketing Platform or just part of our hospitality CRM, we’ll work with you to create the perfect menu of services.