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VIP Guest Recognition for Hotels
Valet powers cross-property guest recognition and personalized service.
Soft loyalty program with cross-property visibility
Identify and recognize high-value guests across every property, and elevate VIP management with a surprise-and-delight approach that works with your existing loyalty program.
Intuitive VIP Recognition Dashboard for Hotels
Access and print guest arrival reports. See cross-property guest profiles with VIP tier, preferences, and past stays. Confirm amenity deliveries. Align teams with daily visibility that supports personalized service.
VIP Identification
Leveraging Intelligencia’s customizable VIP algorithm, Valet identifies guests who often fall off the radar. We begin by providing useful guidelines to open a valuable team dialog to help you define your VIP tiers, followed by implementation of a customized data algorithm that runs moving forward.
Daily Alerts of Your VIP Arrivals
Valet includes daily automated arrival notifications sent via email to property-level staff so they can coordinate and deliver a personal touch. Access the program via a safe and secure browser login for authorized individuals.
Customize Profiles & Amenities
Create amenities by VIP tier so teams deliver consistent perks to high-value guests. Establish and view your amenities by high-value guest tier level.
Valet at your service
Daily alerts of your VIP arrivals
Customize profiles & amenities.
Valet includes daily automated arrival notifications sent via email to property-level staff so they can coordinate and deliver a personal touch. Access the program via a safe and secure browser login for authorized individuals.
Create an array of amenity selections your team can work with that showcase your property and destination by season. Establish and view your amenities by guest tier level.
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Intuitive dashboard
View arrivals and print guest arrival reports for your team. Open and view guest profiles. Select and verify amenity deliveries.
Leveraging Intelligencia’s customizable VIP algorythm, Valet identifies guests who often fall off the radar. We begin by providing useful guidelines to open a valuable team dialog to help you define your VIP tiers, followed by implementation of a customized data algorithm that runs moving forward.
VIP Identification
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