top of page
MARKETING POWERED BY DATA (8).jpg

Valet

Deliver the Unexpected

VIP Management Platform designed to empower operations teams to create and deliver a signature VIP experience.

VIP Management Redefined

Today's travelers cherish unique experiences beyond the need of being a part of a loyalty program. Valet empowers hoteliers to elevate VIP guest management through a surprise-and-delight approach, ensuring memorable moments both on and off your property.  Easily combinable with existing loyalty programs, discover how Valet can enhance and rejuvenate your VIP recognition strategy.

VIP Dashboard

Intuitive Dashboard

Access and print guest arrival reports, review guest profiles, and confirm amenity deliveries with ease.

VIP Identification

Leveraging Intelligencia’s customizable VIP algorithm, Valet identifies guests who often fall off the radar. We begin by providing useful guidelines to open a valuable team dialog to help you define your VIP tiers, followed by implementation of a customized data algorithm that runs moving forward.

Interactive report
image 24

Daily Alerts of your VIP Arrivals

Valet includes daily automated arrival notifications sent via email to property-level staff so they can coordinate and deliver a personal touch. Access the program via a safe and secure browser login for authorized individuals.

Customize Profiles & Amenities

Create an array of amenity selections your team can work with that showcase your property and destination by season. Establish and view your amenities by guest tier level.

image 24

Valet at your service

Daily alerts of your VIP arrivals

Customize profiles & amenities.

Valet includes daily automated arrival notifications sent via email to property-level staff so they can coordinate and deliver a personal touch. Access the program via a safe and secure browser login for authorized individuals.

Create an array of amenity selections your team can work with that showcase your property and destination by season. Establish and view your amenities by guest tier level.

GET STARTED

Lifecycle Campaigns

Resources

User login

Booking Recovery

Solutions

Blog

Email Campaigns

Services

Careers

Intelligencia

Products

About us

831.655.0109

image 9
image 11
image 10

Intuitive dashboard

View arrivals and print guest arrival reports for your team. Open and view guest profiles. Select and verify amenity deliveries.

Leveraging Intelligencia’s customizable VIP algorythm, Valet identifies guests who often fall off the radar. We begin by providing useful guidelines to open a valuable team dialog to help you define your VIP tiers, followed by implementation of a customized data algorithm that runs moving forward.

VIP Identification

image 23

Valet At Your Service

iStock-176896913 1.png

WHY HMA?

Build Guest Loyalty and Brand Affinity

bottom of page