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Blog Stories


Hospitality’s OTA Problem in the Age of AI and the Role of Clean First-Party Data
How clean data and direct communication help hotels stay visible, protect bookings, and reduce commission exposure in the age of AI search. AI search is changing how travelers discover and book hotels. Many AI summaries rely on structured data from large OTAs, especially Booking.com , and frequently route travelers to third-party booking pages. Even when a hotel appears in an AI summary, the booking path often leads to an OTA, forcing the hotel to pay a commission and lose fi

Bryn Tyler
Jan 124 min read


2026 Travel Trends for Hotels: What the Data Signals and How to Prepare Now
International travel is shifting. Preparation determines performance. Industry data shows international inbound travel to the U.S. facing continued pressure through parts of 2025, with an uneven recovery expected in 2026. The slowdown is driven by higher travel costs, uneven airline capacity, and growing traveler friction. Hotels that adjust segmentation , lifecycle timing , and data strategy now will be better positioned to protect direct revenue next year. Why Internationa

HMA Staff
Jan 54 min read


5 Ways to Retarget Fall Browsers and Turn Abandonment Into Bookings
Fall is peak browsing season. Here's how to turn that attention into actual revenue. The fall travel window is filled with intent-rich...

HMA Staff
Aug 4, 20253 min read


What Cart Abandonment Teaches Us About Driving More Direct Bookings for Hotels
Guests abandon hotel bookings every day - after browsing room types, checking rates, and even entering their email. It’s frustrating, but here’s the truth: those drop-offs are a goldmine. Understanding cart abandonment isn’t just about recovery - it’s about insight.

Bryn Tyler
Jul 21, 20252 min read


Why Booking Recovery Is Essential to a Hotel’s MarTech Stack
In today's digital-first landscape, hotels invest heavily in marketing - paid search, metasearch, social campaigns, retargeting ads,...

HMA Staff
Jun 23, 20252 min read


5 Ways to Boost Direct Bookings Through Automated Email Campaigns
A direct booking strategy is an important piece of your overall hotel marketing strategy.

Bryn Tyler
Mar 17, 20253 min read
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