Blog Stories

Hotels increase repeat revenue when they recognize guests and show authentic appreciation. This blog explains how data, recognition, and thoughtful lifecycle touchpoints support stronger relationships. You gain practical steps that guide your marketing team toward higher direct bookings and better retention.

Every brand floods the airwaves during Black Friday and Cyber Monday. Hotels that blast louder don’t win - those that tune in to the right audience do. HMA’s data-first model combines technology, analytics, and human expertise to run lifecycle marketing, booking recovery, and VIP recognition as a true extension of your team. The result is higher direct revenue, fewer silos, and reporting owners can trust.

Boost bookings this winter with data-driven hotel email campaigns. Learn how clean guest data, smart segmentation, and Gmail’s relevance algorithm turn seasonal emails into revenue.

By the time you add up salaries, benefits, and software tools, you’re looking at hundreds of thousands of dollars a year. For most hotels and resorts, that’s just not realistic. That’s why more and more properties are turning to fractional marketing.

For boutique properties, understanding who your guests are is only part of the equation. The real advantage lies in knowing which segments drive revenue and how those behaviors are shifting.

Fall is one of the most lucrative seasons in hospitality. Travelers are eager to escape for the weekend, book foliage getaways, or make early holiday plans. It’s also the ideal time for hotels to build momentum before the Black Friday and Cyber Monday surge.

Hotels face more pressure during an economic downturn  than almost any other segment. Demand tightens, booking windows shrink, and consumer behavior becomes unpredictable. This article outlines the hard data shaping the current slowdown, what it means for hotel performance, and how properties can protect revenue through segmentation, data hygiene, and targeted automation. UPDATE 08/18/2025 : RevPAR is down in 42% of U.S. markets in the week of August 3-9, 2025. RevPAR went do

Fall is peak browsing season. Here's how to turn that attention into actual revenue. The fall travel window is filled with intent-rich...

In a world where personalization drives revenue, micro-segmentation is what separates cookie-cutter campaigns from ones that truly connect.

Struggling to get results from your email marketing campaigns? It might not be your offer. It might be your data. More specifically: your...

In today's digital-first landscape, hotels invest heavily in marketing - paid search, metasearch, social campaigns, retargeting ads,...

Guest history analysis unlocks powerful insights that help hotels market smarter. By understanding past behaviors - like booking patterns, spend levels, and stay frequency - you can tailor offers, timing, and messaging to increase conversions. This data-driven approach boosts guest loyalty, drives direct bookings, and maximizes revenue from every stay. It’s one of the most effective tools to personalize and elevate your hotel marketing strategy.

Artificial intelligence in marketing has officially moved from hype to habit. In 2025, it’s driving personalization, predictive analytics, and campaign automation across hospitality - but only when it’s fed clean, structured data. This post explores how AI is reshaping hotel marketing, why poor data derails results, and how HMA combines automation and human insight to deliver measurable ROI . The Power of Artificial Intelligence in Marketing AI is no longer a futuristic conc

Winter travel brings its own rhythm - slower nights, cozy getaways, and guests ready for inspiration. Well-timed winter marketing campaigns  help hotels capture that energy, transforming seasonal interest into direct bookings and repeat stays. The colder months are a prime opportunity to re-engage your audience. Effective winter marketing campaigns  can: Fill occupancy gaps between holidays Highlight winter-themed amenities and promotions Strengthen loyalty through storytel

Sustainability isn’t just a trend - it’s a performance strategy. This post explores how sustainable hospitality  transforms hotel marketing, operations, and guest experience into measurable ROI. Learn how to attract eco-conscious travelers, increase bookings, and build long-term brand equity with five actionable, data-driven tactics. Earth Day 2024 brings to mind the essential link between sustainable hospitality efforts and the success of hospitality businesses. As the world