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Blog Stories


When the Wave Turns: How Hotels Navigate Economic Downturns (and What Comes Next)
UPDATE 08/18/2025 : RevPAR is down in 42% of U.S. markets in the week of August 3-9, 2025. RevPAR went down by 1.6% because of falling...

Bryn Tyler
7 days ago3 min read


5 Ways to Retarget Fall Browsers and Turn Abandonment Into Bookings
Fall is peak browsing season. Here's how to turn that attention into actual revenue. The fall travel window is filled with intent-rich...

HMA Staff
Aug 43 min read


Micro-Segmentation for Hotels: Beyond City, State, and OTA Bookers
In a world where personalization drives revenue, micro-segmentation is what separates cookie-cutter campaigns from ones that truly connect.

HMA Staff
Jul 283 min read


OTA Emails Are Ruining Your Hotel Segmentation - Here’s How to Fix It
Struggling to get results from your email marketing campaigns? It might not be your offer. It might be your data. More specifically: your...

Bryn Tyler
Jul 82 min read


Why Booking Recovery Is Essential to a Hotel’s MarTech Stack
In today's digital-first landscape, hotels invest heavily in marketing - paid search, metasearch, social campaigns, retargeting ads,...

HMA Staff
Jun 232 min read


How Guest History Analysis Can Supercharge Your Hotel Marketing
Guest history analysis unlocks powerful insights that help hotels market smarter. By understanding past behaviors - like booking patterns, spend levels, and stay frequency - you can tailor offers, timing, and messaging to increase conversions. This data-driven approach boosts guest loyalty, drives direct bookings, and maximizes revenue from every stay. It’s one of the most effective tools to personalize and elevate your hotel marketing strategy.

HMA Staff
May 283 min read


Artificial intelligence in marketing
Since the term was coined in the 1950s, “artificial intelligence” (AI) has often brought to mind robots that suddenly become sentient and...

HMA Staff
Oct 18, 20242 min read


Top 10 Winter Marketing Campaigns for Hotels and Resorts
Winter has its own unique charm that captures the heart of many travelers, seeking a break after the festive rush. The season of cool...

HMA Staff
Aug 21, 20242 min read


Driving Revenue with Sustainable Hospitality: 5 Strategies for Success
Earth Day 2024 brings to mind the essential link between sustainability efforts and the success of hospitality businesses. As the world...

HMA Staff
Mar 10, 20246 min read
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